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FETC:IT:Technical Support


Description
FETC: Information Technology: Technical Support NQF Level 4 NQF Level 4 The purpose of this qualification is to build a foundation entry into the field of Computer Sciences and Information Technology, specifically into the field of Systems Support, covering basic knowledge needed for further study in the field of Systems Support at Higher Education Levels.
Content
  • Describe the types of computer systems and associated hardware configurations
  • 14921 LG Types of comp systems
  • 14921 LAG-Formative assessment
  • Submit Formative Assessment Document
  • Submit Summative Assessment Document
  • Resolve computer user`s problems
  • LG 14919_14938
  • 14919_14938 LAG
  • Submit Formative Assessment Document
  • Submit Summative Assessment Document
  • APPLY PROBLEM SOLVING STRATEGIES
  • 14927- Learner Guide
  • 14927 -Assessement guide
  • Submit Formative Assessment Document
  • Submit Summative Assessment Document
  • EXPLAIN COMPUTER ARCHITECTURE CONCEPTS
  • 14917- Learner Guide
  • 14917 -Assessement guide
  • Submit Formative Assessment Document
  • Submit Summative Assessment Document
  • Preventative maintenance, environmental and safety issues
  • 114636 LG Preventative maintenance
  • 114636 LAG Preventative maintenance Formative Asessment
  • Submit Summative Assessment Document
  • Submit Formative Assessment Document
  • Demonstrate an understanding of testing IT systems against given specifications
  • 14908 LG
  • 14908 LAG
  • Submit Formative Assessment Document
  • Submit Summative Assessment Document
  • IT Test Systems
  • 14921 LG Types of Computers
  • Submit Formative Assessment Document
  • Submit Summative Assessment Document
  • EXPLAIN THE PRINCIPLES OF NETWORKS
  • 14913 - Learner Guide
  • 14913 -Assessment Guide
  • Submit Formative Assessment Document
  • Submit Summative Assessment Document
  • EXPLAIN HOW DATA IS STORED ON COMPUTERS
  • 14944- Learner Guide
  • 14944 -Assessement Guide
  • Submit Formative Assessment Document
  • Submit Summative Assessment Document
  • DESCRIBE INFORMATION SYSTEMS DEPARTMENT IN BUSINESS ORGANISATION
  • 14926 LG IT Department
  • 14926 LAG IT Department
  • Submit Formative Assessment Document
  • Submit Summative Assessment Document
  • USE LANGUAGE AND COMMUNICATION IN OCCUPATIONAL LEARNING PROGRAMMES
  • 119467 Learner Guide
  • 119467 -Assessment Guide
Completion rules
  • All units must be completed
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